We accept returns within 30 days from the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Refund Policy
RETURNS & REFUNDS ELIGIBILITY
SHIPPING PROCEDURE
Return shipping instructions, including the address and any specific requirements, will be provided by our Customer Service team when you start the return process.
Ensure your package is securely sealed. If a return label isn’t provided, you may need to cover the shipping costs. Use a reliable carrier and consider a trackable service, as KLSTO is not responsible for lost or damaged returns.
REFUND PROCESS
Once your return is received and inspected, we'll email you to confirm receipt and inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within 7 days of receiving the returned item.
Contact Us
Take a moment to browse through our FAQ section, where you might find answers to your queries. Visit our page to discover commonly asked questions and helpful solutions.
If you require further clarification, don't hesitate to contact us.
